BCA Staff Resource
Staff Training Guide
A complete reference for every part of the BCA website. Covers memberships, programs, events, facility bookings, staff management, scheduling, camps, markets, communications, finances, HR, and everything you need to work confidently — no Amilia required.
Getting Started & Logging In
Office Portal Overview
Board Portal Overview
Memberships
Programs
Events
Facility Bookings & Rentals
Staff Management & Onboarding
Staff Scheduling & Shifts
Clock In/Out & Timesheets
Availability, Time Off & Time in Lieu
Shift Swaps
Camp Management
Incident Reporting
Markets — Christmas, Fall & Cardshow
Donations
Communications — Email, Newsletter & SMS
Financial Reporting & Payments
HR Suite
Policies & Bylaws
Announcements & Notifications
Helping Members With Their Portal
Staying on Top of Renewals
Terminology Explained
Training Availability & Keeping This Guide Current
Admin Portal Quick Reference
Office Portal — My Time
Clock In/Out, My Shifts
Office Portal — Overview
Dashboard, Global Search, Needs Attention, Tasks, Communication, Announcements
Office Portal — Members
All Members, Member Lookup
Office Portal — Bookings & Rentals
Rental Requests, Rental Overview, Facility Bookings, Rental Contracts, Rental Inquiries, Booking Calendar, Facilities, Staff Scheduling
Office Portal — Camp Suite
Camp Dashboard, Shift Distribution
Office Portal — Programs & Events
Programs, Program Registrations, Registration Summary, Community Events, Create Event, Drop-In Events, Event Registrations
Office Portal — Market Suite
Market Management, Christmas Market, Fall Market, Volunteers, Workshop, Finances, Communication, Attractions, VIP Night, Sponsors, Sponsor Prospects
Office Portal — Cardshow
Cardshow Dashboard
Office Portal — Finance
2026 Payment Tracking, Transaction Ledger, Financial Reports
Office Portal — Communications
Newsletter, Email Blast, Delivery Dashboard, Vendor Email Analytics, Member Messages
Board Portal
Board (Overview, Documents), Finance & Reporting (Summary, Accounting Reports, Ledger, Amelia Import), Member Analytics (Attrition, Renewals, Engagement, Retention, Users), Program Pipeline, Ops Dashboard, Governance (Policies, Training), HR Suite, Admin (Contract Library, Settings)
Staff Portal (All Staff)
Dashboard, Clock In/Out, Camper Check-In, My Shifts, Week Schedule, Availability, Time Off & Lieu, My Hours, My Payroll, Report Incident, Messages, Polls, Profile, Onboarding, Policies, Emergency Info, My Contract
Staff Portal (Manager)
Manager Dashboard, Weekly Calendar, Schedule, Staff Availability, Shift Swaps, Camp (Dashboard, Programs, Weekly Breakdown), Events & Programs, Rentals & Facilities, HR & People (Staff Directory, Onboarding Review, CRC Tracker, Job Applications, Time Off Approvals), Finance (Timesheets, Payroll, Volunteer Hours), Communications (SMS Center, Notification Log), Markets, Cardshow
Key Links for Staff & Members
Office Portal
Main operational hub for staff & admins
Board Portal
Governance, finance & HR for the Board
Staff Portal
Clock in/out, shifts, time off, onboarding
Rental Management
Facility booking management
Market Management
Christmas & Fall market management
Cardshow Dashboard
Cardshow vendor management
Tenant Agreements
Long-term tenant leases & rent invoices
Member Portal
Where members see their account
Camp Family Dashboard
Where parents see camp registrations
What's On
All programs, events & activities
Programs Page
Public programs listing
Events Page
Public events listing
Summer Camp
Summer camp registration
Facility Rentals
Rental inquiries & booking
Membership
Join or renew membership
Donations
Make a donation
Jobs
Public job postings
Policies & Bylaws
BCA governance documents
Can't find what you're looking for?
This guide covers every section of the BCA website. If you need help with something not listed here, or if you find something that isn't working, reach out to Emma directly. The website is actively being improved based on staff feedback — your input helps make it better for everyone.